Terms and Conditions for Service Works

 

Touchless Auto Doors (a trading name of J Bar Engineering)


*Service and Repair Terms and Conditions* (Version 1.4 – April 2026)

These Terms and Conditions apply to all service, repair, parts replacement, and maintenance works (“Service Works”) provided by J Bar Engineering (trading as Touchless Auto Doors) (“we”, “us”, “the Company”) to the client (“you”, “the Client”). Acceptance of our quotation, invoice, or commencement of works constitutes your express acceptance of these Terms. These Terms form part of the contract, prevail over any other terms, and are reasonably necessary to protect our legitimate commercial interests in safely providing specialist automatic door services.
 

1. Definitions and Scope  
Service Works include diagnosis, replacement of basic automatic door parts (e.g., sensors, motors, controls, belts), adjustments, and recommendations for further repairs or upgrades. The exact scope is as described in our written quotation or job sheet. We perform all Service Works in accordance with industry standards, including AS 5007-2007, the National Construction Code (NCC), and Work Health and Safety (WHS) legislation.

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2. Client Obligations  
You must:  
- Provide safe, clear, and uninterrupted access to the site and doors.  
- Supply 240V power and any required tools, scaffolding, or lifting equipment at no cost to us.  
- Provide free, secure, and convenient onsite parking for our technicians’ vehicles for the duration of the works (failure to do so may result in additional travel or parking charges).  
- Ensure the site is free of other trades, obstructions, or hazards that could delay or endanger our technicians.  
- Comply with all site-specific WHS requirements and notify us of any known risks.  
- Maintain appropriate public liability insurance and provide evidence on request.  
You remain responsible for the overall safety and operation of the doors at all times. Our recommendations for further repairs are advisory only; we accept no liability if they are not followed.

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3. Site Access, Delays and Waiting Time  
Works are scheduled during normal business hours (Monday–Friday, 8:00 am–5:00 pm) unless otherwise agreed. If our technicians are delayed on site due to your failure to provide access, power, parking, site readiness, or any other Client-caused issue, a job delay fee will apply at our standard job rates for the scheduled works (minimum one full job fee). The parties agree that this job delay fee is a genuine pre-estimate of the loss and additional costs (including administrative, financing, mobilisation, and opportunity costs) suffered by the Company and is not a penalty. We reserve the right to reschedule or cancel the job if delays exceed reasonable timeframes without additional charge to us.

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4. Pricing, Variations and Extras  
All prices are exclusive of GST. Variations or additional works requested on site must be authorised in writing (email acceptable) and will be charged at our standard job rates. We may increase the quoted price if site conditions differ from those advised or if additional parts are required.

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5. Payment Terms  
Payment is due within 30 days of the invoice date. If payment is not received within 30 days:  
- We may enlist debt collectors or commence legal recovery proceedings.  
- An additional late fee of $300 per day will be incurred until paid in full. The parties agree that this late fee is a genuine pre-estimate of the loss and additional administrative, financing, and opportunity costs suffered by the Company due to late payment and is not a penalty.  
- You are liable for all collection costs, legal fees, and enforcement costs.  
We may suspend or refuse further Service Works until all outstanding amounts are paid.  
To the extent permitted by law, nothing in these Terms limits or excludes liability that cannot be limited or excluded under the Australian Consumer Law or other applicable legislation.

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6. Warranties  
We warrant that replaced parts and labour will be free from defects for 12 months from the date of completion (or as specified on the invoice for specific parts). This warranty does not cover:  
- Damage caused by misuse, neglect, unauthorised repairs, or failure to follow our maintenance recommendations.  
- Pre-existing conditions or wear on non-replaced components.  
- Consequential loss or damage.  
Our liability is limited to the cost of repair or replacement of the defective part/labour only. No other warranties (express or implied) apply.

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7. Limitation of Liability and Indemnity  
To the maximum extent permitted by law:  
- We are not liable for indirect, consequential, or economic loss (including loss of profits, revenue, or business interruption).  
- Our total liability under any claim is capped at the amount paid by you for the specific Service Works.  
- You indemnify us against any claims, losses, or costs arising from your breach of these Terms, site conditions, or failure to provide safe access/parking/power.  
We maintain public liability insurance but are not responsible for pre-existing site defects or damage caused by other parties. Nothing in these Terms limits or excludes liability for matters that cannot be limited or excluded by law (including under the Australian Consumer Law).

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8. Force Majeure  
We are not liable for delays or failure to perform due to events beyond our reasonable control (including weather, strikes, supply shortages, or government restrictions).

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9. Termination and Cancellation  
You may cancel Service Works with 48 hours’ written notice; cancellation within 48 hours incurs a 50% cancellation fee plus any incurred costs. We may terminate immediately if you breach payment or safety obligations.

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10. Governing Law  
These Terms are governed by the laws of New South Wales, Australia. Disputes will be resolved in the courts of New South Wales.

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11. General  
These Terms constitute the entire agreement. Any changes must be in writing. We may subcontract works. Intellectual property in our processes, reports, and recommendations remains ours. You must not disclose our pricing or methods without consent. If any provision is held invalid or unenforceable, the remaining provisions remain in full force and effect (severability).

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Terms and Conditions for Installation Works

 

Touchless Auto Doors (a trading name of J Bar Engineering)

 

*Installation and Commissioning Terms and Conditions* (Version 1.4 – April 2026)

These Terms and Conditions apply to the supply and installation of new automatic door units, including commissioning (“Installation Works”) by J Bar Engineering (trading as Touchless Auto Doors) (“we”, “us”, “the Company”). Acceptance of our quotation or commencement of works constitutes your express acceptance of these Terms. These Terms are reasonably necessary to protect our legitimate commercial interests in safely providing specialist automatic door installations.

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1. Definitions and Scope  
Installation Works include supply, delivery, installation, commissioning, and testing of new automatic door systems. Scope is strictly as per the approved quotation, drawings, and specifications. All installations comply with AS 5007-2007, the NCC/Building Code of Australia, relevant Australian Standards, and WHS requirements. Commissioning includes full functional testing, safety sensor calibration, and handover documentation.

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2. Client Obligations and Site Preparation  
You must:  
- Ensure the site (openings, structural supports, electrical supply, and surrounding areas) is fully prepared and ready for installation as per our pre-installation checklist or drawings.  
- Ensure the physical door is fully prepared, ready, and positioned adjacent to the installation site as per our specifications and agreed schedule. Any delay caused by the physical door not being ready will constitute a Client-caused delay.  
- Provide free, secure, and convenient onsite parking for our technicians’ vehicles and delivery vehicles for the full duration of the works.  
- Supply continuous 240V power, safe access, and a clear work area free of other trades.  
- Obtain all necessary permits, approvals, and certifications (we can assist but you remain responsible).  
- Ensure compliance with DDA/NCC access requirements where applicable.  
- Maintain appropriate public liability insurance and provide evidence on request.  
Failure to prepare the site, provide parking/power, or have the physical door ready may result in additional charges or rescheduling at your cost. We are not liable for the design or structural adequacy of existing buildings.

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3. Damage to Our Equipment and Materials  
You are responsible for the care, security, and protection of our equipment, tools, parts, and materials while on site. If any of our equipment, parts, or materials are damaged, lost, stolen, or rendered unusable due to site conditions, your personnel, other trades, inadequate parking/storage, or any other act or omission by you or your agents, you will be liable for the full replacement cost of the affected items plus any additional labour, transport, delivery, and job delay costs incurred by us. We will provide a written breakdown of such costs, which must be paid within 7 days of invoice.

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4. Execution of Onsite Installations  
We will perform works professionally and safely during normal business hours unless otherwise agreed. Multiple units will be installed sequentially where possible to avoid return visits. You must not interfere with or direct our technicians. Any changes to scope must be documented in writing and may incur additional job costs.

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5. Site Access, Delays and Waiting Time  
Works are scheduled during normal business hours (Monday–Friday, 8:00 am–5:00 pm) unless otherwise agreed. If our technicians or delivery are delayed due to your failure to provide access, parking, power, site readiness, coordination with other trades, or if the physical door is not ready as required, a job delay fee will apply at our standard job rates for the scheduled works (minimum one full job fee). The parties agree that this job delay fee is a genuine pre-estimate of the loss and additional costs (including administrative, financing, mobilisation, and opportunity costs) suffered by the Company and is not a penalty. We reserve the right to suspend works, charge for mobilisation/demobilisation, and reschedule if delays exceed reasonable timeframes.

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6. Pricing, Variations and Extras  
Prices exclude GST. Quotations are valid for 30 days. Variations (including due to site conditions or client instructions) must be approved in writing and will be charged additionally at our standard job rates. We may adjust pricing for increases in supplier costs before ordering materials.

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7. Payment Terms  
A deposit (as specified in the quotation) is required before ordering materials or commencing works. Final payment is due within 30 days of practical completion and invoice. If payment is not received within 30 days:  
- We may enlist debt collectors or commence recovery proceedings.  
- An additional late fee of $300 per day will be incurred until paid in full. The parties agree that this late fee is a genuine pre-estimate of the loss and additional administrative, financing, and opportunity costs suffered by the Company due to late payment and is not a penalty.  
- You are liable for all collection, legal, and enforcement costs.  
Title to goods remains with us until full payment. We may register a security interest under the PPSA.  
To the extent permitted by law, nothing in these Terms limits or excludes liability that cannot be limited or excluded under the Australian Consumer Law or other applicable legislation.

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8. Warranties  
We warrant materials and workmanship for 12 months from the date of practical completion/commissioning (or longer if specified by the manufacturer). The warranty covers defects in our supplied equipment and installation only. It excludes: misuse, lack of maintenance, third-party damage, or modifications. We will repair or replace defective items at our discretion. Consequential loss is excluded. You must maintain the doors in accordance with our handover manual and AS 5007-2007 to preserve warranty.

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9. Limitation of Liability and Indemnity  
To the maximum extent permitted by law:  
- Our liability is limited to the contract price or the cost of rectification, whichever is lower.  
- We exclude all indirect, consequential, or economic losses.  
- You indemnify us against claims arising from site conditions, your instructions, or breach of these Terms.  
- We are not liable for any theft, damage, vandalism, or other loss to the automatic door unit once it has been fully installed, commissioned, tested, and handed over (practical completion). Risk and responsibility for the installed unit pass entirely to you at that point.  
Risk passes to you upon delivery to site. We maintain appropriate insurance; you are responsible for your own insurances. Nothing in these Terms limits or excludes liability for matters that cannot be limited or excluded by law (including under the Australian Consumer Law).

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10. Force Majeure, Termination and Cancellation  
We are not liable for delays caused by events beyond our control. You may cancel prior to material ordering with written notice; a cancellation fee of 20% of the contract value plus costs incurred applies. We may terminate for non-payment or safety breaches.

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11. Governing Law and General  
Governed by the laws of New South Wales. These Terms are the entire agreement. We may subcontract. Our processes, drawings, and commissioning data remain our intellectual property. You agree to provide feedback and allow reference to the completed project for marketing (non-identifying if requested). If any provision is held invalid or unenforceable, the remaining provisions remain in full force and effect (severability).